Our Promise to You
Policies & Guarantee
We've been standing behind every bottle of African Fly since 2000. Here's exactly what you can expect from us.
Guarantee
Our Guarantee
The African Fly 60-Day Satisfaction Guarantee
If for any reason you are not completely satisfied with your first bottle of African Fly, simply return it within 60 days of purchase and receive a full 100% refund for the cost of the product. No questions asked.
How can we afford to make this guarantee? Because we know the quality of our formula. African Fly has been trusted by thousands of customers for over 20 years, and we stand behind every bottle we ship.
To request a refund: Contact us at info@africanfly.com within 60 days of your purchase date. We'll provide return instructions and process your refund promptly.
Please note: The 60-day guarantee applies to your first bottle only. Refunds are issued for the product cost; shipping fees are non-refundable.
Your Privacy
Privacy Policy
African Fly and its parent company, Ayers Naturals, value our customers and respect your privacy.
We collect customer information solely to process orders, improve your shopping experience, and communicate with you about our products and services. We do not sell or rent your personal information to third parties.
All orders are shipped in discreet packaging with no product information visible on the outside. The only identifier is "Ayers Naturals" as the sender.
For complete details on how we collect, use, and protect your information, please review our full Privacy Policy.
Returns
Return Policy
We want you to be completely satisfied with your purchase. If African Fly isn't right for you, here's how returns work:
First bottle: Covered by our 60-day satisfaction guarantee. Full product refund, no questions asked.
Additional bottles: Unopened bottles may be returned within 30 days of purchase for a refund. Bottles must be in original, sealed condition.
Damaged or incorrect orders: If your order arrives damaged or incorrect, contact us immediately at info@africanfly.com and we'll make it right — either with a replacement or a full refund including shipping.
Contact Us
Questions About Our Policies?
We're a small, family-run business and we personally handle every customer inquiry. Don't hesitate to reach out.
Email: info@africanfly.com
African Fly is a product of Ayers Naturals, Hyattsville, MD. All policies are subject to our full Terms of Service.